Ponte Vecchio Suites & Spa

We recently stayed at Ponte Vecchio Suits&SPA in Florence and had an absolutely wonderful experience. The hotel itself is beautiful, with comfortable rooms and a perfect location to explore the city. But what truly made our stay memorable was the exceptional service. From the moment we arrived, the staff went above and beyond to make us feel welcome and taken care of. We especially want to mention Adriano, the manager, who was incredibly attentive and professional. He made sure everything was perfect during our stay, offering helpful recommendations and always greeting us with a warm smile. His dedication to guest satisfaction truly stands out and added a personal touch to our visit. We highly recommend Ponte Vecchio Suits&SPA to anyone visiting Florence. The combination of a charming atmosphere and top-notch service, especially from Adriano and his team, will make your stay unforgettable. We can’t wait to return!

The location was excellent for us. Out of the hotel/suites turn right, then right again and there you are on the Ponte Vecchio, 5 minutes walking fairly slowly. A few minutes walk the other way and you arrive at the Pitti Palace. The staff were wonderful ! The kind I would expect in a 5 * hotel. ( they also spoke good English) Breakfast was very good. The hotel only has 14 rooms/suites, so the breakfast room was not big but very adequate, and well stocked with a variety of food including scrambled eggs ! At 6 pm there is a ‘happy hour’ at the lobby/breakfast area, and the drinks are free of charge. I do not think I have experienced that in any other hotel. Receptionist gave a list of nearby restaurants with brief descriptions upon check in and offered to book for us. The room was a very good size. I had requested ground floor near to the lobby as we are an ‘older couple’. It was ‘spot on’. Sitting area was slightly separated from the bed area, which was nice as my husband could sit on a comfy sofa watching TV without disturbing me. The kitchen area was ‘hidden’ i.e. it looked like a wardrobe. Lovely not to have to keep looking at a sink etc.

Everything about the Room especially the size, The hotel service is the absolute best. The hotel location is great. Quiet and in a great city location. The room location within the hotel was great. The breakfast is very good.

Best hotel during my tour in Italy! Good location you can go to most of the attractions by walk. Clean and comfortable room (warm and comfortable which is important in winter season). Also very nice staffs who give us a lot of support. Definitely a smart choice in Florence! Welcome cookie is delicious and I'm still searching where can buy some...

This was our splurge stay for our visit to Italy, and it did not disappoint. We really loved the dual shower heads in the shower, enjoying the slippers and robes, separate beds for my kids to comfortably sleep in their own space, separate room for me and my husband, and of course the prime location just minutes from the Ponte Vecchio. We found ourselves taking respite after walking around Florence during the day. Because the city is so walkable, we found ourselves gaining far more steps here than when we were in Rome, Sorrento, and Venice. Therefore having a place to rest our feet, take a nap, and rejuvenate before exploring in the late afternoon/evening was key. We also really enjoyed being on this side of the river because had we stayed on the other side, I anticipate we'd have explored less of this area. The front desk team were always lovely and welcoming! Despite being so close to where crowds congregate heading into and out of the Ponte Vecchio, we heard no noise and enjoyed peaceful, quiet nights in our room! Lastly, I was SO happy with the Acqua di Parma bath and shower products - I will always think of my time in Italy thanks to these scents!